We want to make sure you have the right level of service and support, allowing you to stay in control, but without any unnecessary hassle. If you want to look after everything yourself, or if you want us to look after everything from maintenance to coffee restocking, freeing you up to concentrate on other things, we can create a plan that suits.
We will create a tailored payment and service plan that fits your needs. Whether you want to purchase a fully managed coffee machine outright, hire a machine, or if you’d rather lease and upgrade every few years, we’ll structure a plan that works for you.
Cafepoint’s fully-managed service for coffee machine is a popular choice for many clients. It means we take on the responsibility for stock ordering and fulfilment. Our operators will visit regularly to restock coffee beans, check and clean machines whilst we provide you with updates and information as and when you need it. Cafepoint’s manufacturer-trained engineers will also be ready to fix any issues, on-site within industry-leading times.
All machines require some maintenance. Most require restocking, whether it’s snacks, bottles, coffee beans or milk. Sometimes, things go wrong and only an expert can fix it.
Whilst we generally recommend a fully-managed service, for some clients, it might be better to work reactively, requesting coffee beans restocking or servicing as and when, and taking on the responsibility for cleaning themselves.
Tailored maintenance plans allow flexibility for you, combining scheduled servicing and checks to machines with ad hoc call outs and a balance of responsibilities. And don’t worry, if you take on some of the responsibility, we’ll offer you training and support up-front so you’re ready to go.
From all the staff and students here at USP College, we would like to say a big thank you to Nadine and your team. The hard work and dedication from you all made the successful transition run quickly and smoothly!
USP College Group
We wanted to put our own employees’ minds at ease for those who were worried about the risks of COVID when they returned to our workplace. We’re exceptionally pleased with the services provided by Cafepoint.
Leading American FX
Cafepoint were very responsive to our queries on how to use the framework and we now have a modern, easy payment system which brought this part of our operation into the 21st century!
School Business Manager
The combination of a free, wide range of drinks had led to our staff feeling happier more valued. They no longer have to leave the office to wait in a queue for a decent coffee, when they have amazing coffee at their fingertips!
London Finance Client